In summary--Expert, Transparent, and Honest service. I brought in my old Lexus (still in good shape) to check out why it was a little more noisy than usual, sounding like a sports car. No warning lights came on and the car drove as usual. John and his mechanic inspected the car and John explained to me the problem in the exhaust pipe clearly with a diagram. John also added that the problem was at its early stage and recommended that the exhaust pipe be replaced when it gets noisier. They also advised me to service the car for oil change with tire rotation only after 3,000 miles, not just going by the time elapsed since last service. I had driven the car only 600 miles since the last service and the oil was clean. All this knowledgeable and honest advise was like a breath of fresh air, because the previous facility I had been taking my car for service was intent on making as much extra money as they could with at each visit by prematurely replacing parts, and asking for too frequent service visits. I am looking forward to the next regular service visit to Personalized Auto Care.
I've taken my Jeep Wrangler here for every oil change. Wouldn't take it anywhere else.
Got me in & out very quickly, as always. Thank you for taking me late in the day, without appointment, for oil change. Faster than Jiffy-whoever...
Excellent Customer Service!
Service was excellent and quick. Prices were also ~30% to 40% less than the dealer. Will be bringing my car back
GREAT SERVICE. CAME IN WITH NO APPOINTMENT FOR A FLAT REPAIR. THEY WERE VERY BUSY BUT STILL MADE TIME TO SQUEEZE IT IN.
On short notice Personalized Auto Care not only took care of my cars overheating issue but also saved me money by only replacing a clamp instead of recommending more extensive repairs. Great customer service!
Great price. Good customer care and done within a good timeframe. I had my oil change here for the first time and would definitely go back.
John and his shop are the best!
Friendly personalized care . The facility up to date and clean with beverages provided.